Free Shipping

Free shipping is included with every order. No shipping fee is added at checkout.

Processing and Delivery

Orders are generally prepared and dispatched within 1–3 days after confirmation. After dispatch, delivery is estimated to take 6–12 days. Delivery times are estimates and may be affected by destination, carrier operations, customs processing, or circumstances outside our control.

If we expect a delay, we will contact you using the details supplied with your order and provide a revised estimate or a cancellation and refund option.

Duties and Taxes

We cover applicable import duties, customs charges, and delivery-related taxes. Customers will not be required to pay additional shipping, duty, tax, or customs fees to receive an order. If you receive an unexpected delivery-related payment request, please use the Contact page before making payment.

Delivery Details

Please provide a complete and accurate delivery address. If you need to request an address change or cancellation, use the Contact page as soon as possible. Changes may not be possible once an order has entered preparation or dispatch.

Nothing in this policy limits rights required under applicable law.